Privacy Policy

At Vivashines, managed by Shopizen Enterprises, we prioritize your privacy with the highest level of responsibility. Protecting your personal information is essential, and we handle it with honesty, diligence, and accountability. The data you share with us is collected solely to ensure you enjoy a secure and dependable shopping journey.

Throughout this document, the terms “we,” “our,” and “us” point to Shopizen Enterprises, while “you,” “your,” and “users” refer to individuals who visit or purchase through Vivashines. This Privacy Policy explains how we collect, manage, and safeguard your data. Your ongoing use of our platform signifies that you accept these practices. If you are not comfortable with any part of this policy, we recommend refraining from accessing our services.

Information We Collect
We gather different categories of information to improve your shopping experience:

Personal Details:

  • Identity information such as your name, phone number, and email address.
  • Billing and delivery address details.
  • Payment credentials required for order completion.

Browsing & Interaction Data:

  • Your history of purchases and preferences.
  • The way you navigate across displayed products and website sections.

Device & Technical Information:

  • IP address, browser version, and device specifications.
  • Location information, when permission is granted.
  • Usage statistics that help us enhance functionality and strengthen platform security.

Cookies & Tools:

  • Features that allow a personalized browsing flow.
  • Tools that assist in highlighting relevant products quickly.

How We Use Your Information
The reasons we use your details include:

  • Order Fulfillment & Customer Support: Ensuring orders are processed and concerns are resolved promptly.
  • Personalization: Delivering tailored suggestions and streamlining navigation.
  • Notifications & Promotions: Sending updates or promotional communications (if you have opted in).
  • Security: Detecting fraudulent or suspicious activity.
  • Compliance: Meeting legal and regulatory requirements.

Sharing Your Information
We never sell your details. We may share them only with:

  • Governmental or legal bodies when obligated by law or for fraud prevention.
  • Selected business partners, bound by confidentiality agreements, to support service delivery.

Cookies and Tracking Technologies
Our website makes use of cookies, web beacons, and comparable tracking tools to improve your browsing journey, study website traffic patterns, and deliver personalized content. You retain the option to adjust or manage cookie settings directly through your browser preferences.

Data Storage and Security
We employ recognized industry-standard security practices to safeguard your information from unauthorized access, misuse, or accidental loss. These practices involve SSL encryption, protected servers, and strict protocols for restricted data access. However, despite these measures, we cannot guarantee absolute security at all times.

Data Retention Period
Your data is kept for a duration of 8 to 12 months following your last activity unless longer retention is legally required for taxation, compliance, or legal proceedings.

Your Rights and Choices
You retain the right to:

  • Access or edit your stored personal data.
  • Request removal of your data (within legal restrictions).
  • Unsubscribe from marketing communications.
  • Disable cookies in your browser settings.

Children’s Privacy
Our platform and its services are strictly designed for individuals who are 18 years of age or older. We do not intentionally collect, store, or handle information belonging to minors. Should it come to our notice that personal data has been obtained from a person under the age of 18, such information will be erased and removed from our systems immediately.

Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Continued use of our site following revisions confirms your acceptance of the updated version.

Consent
By browsing and purchasing through our website, you consent to the collection, processing, and sharing of information as described in this Privacy Policy.

Contact Us
For questions, concerns, or complaints regarding this Privacy Policy or your personal data, you may reach us at shopizenenterprises@gmail.com